Maxville Manor Community Report 2024

By Maxville Manor

A message from the interim Chief Executive Officer

Dear Friends of Maxville Manor,

As we reflect on the past year, one word stands out: growth. Not just in the physical improvements to our spaces, or the expansion of our programs, but in the strength of our community, the deepening of our relationships, and the renewed sense of purpose guiding us forward.

At Maxville Manor, growth means evolving with compassion, embracing technology, and ensuring that every resident continues to feel comfortable in the place they call home. This year, we witnessed countless moments of resilience, perseverance, celebration, and of joy. These are all reminders of what is possible when people come together with heart.

Over the course of 2024 we are pleased to report that we have completed 71% of our priority projects all while navigating the ever changing system of the redevelopment project, 8 facility wide outbreaks, and changes in the leadership team.

Thank you for your continued trust, generosity, and belief in the journey ahead. We’re honoured to walk it with you.

Strategic Planning 2025 - 2028

Vision Statement

Through innovation and person-centered care, we enrich lives by empowering each individual to feel seen, valued and supported.

Our Mission

With heart, we provide integrated long-term care, residential, and community services to continuously adapt to the changing needs of those we care for and those committed to them.

Our Values

Bring Joy

Respect

Compassion

Excellence

Accountability

Collaboration

Strategic Plan

In Fall 2024, Maxville Manor launched an inclusive strategic planning process to guide our direction from 2025 to 2029. We actively engaged residents, staff, families, caregivers, volunteers, health care partners, and other key stakeholders to ensure a shared vision for the future.

As a result, several key initiatives have been identified to enhance the quality of care and services we provide. These include the implementation of an emotion-based model of care, the development of a comprehensive palliative care and resident support program, optimization of staffing levels, and the introduction of an innovative Intergenerational Companionship Program for volunteers, among others.

These initiatives reflect our ongoing commitment to excellence and will position Maxville Manor to achieve new levels of care, compassion, and professionalism in the years ahead.

Join us on our journey

On May 30, 2025, Maxville Manor was officially granted approval from the Ministry to proceed with our $69 million redevelopment project. This transformative initiative will expand our capacity from 122 to 160 long-term care beds, marking a significant step forward in meeting the growing needs of our community.

The new Manor will be designed with a neighbourhood-style layout, featuring distinct areas for 32 residents each to foster a sense of community and familiarity. Enhancements will include expanded parking, upgraded HVAC and air filtration systems, and a warm, home-like environment. We are especially pleased to share that our beloved Town Square skylight—a hallmark of Maxville Manor—will remain a central feature in the redesigned space.

We are excited to embark on this journey, building not only for the comfort and well-being of our current residents but also for future generations who will call Maxville Manor home.

2024 A Year in Review

We've had some pretty awesome accomplishments over the past year! Check out the highlights of what we've accomplished in 2024 below.

Developed an indoor gardening program for residents
Seniors Health and Safety Fair June 19th Cornwall Showcase Services and Programs for seniors and their families. Maxville Outreach Services were 1 of 50 participating organizations
Introduced virtual programming to community seniors and developed a sustainability plan

Received funding through New Horizon for 2 OBIES - Interactive projectors that are utilized for resident programming
DID YOU KNOW THAT... total offering of activities in 2024 were 3822 in addition to 1-1 programming
Interest Spots & activity kits in BC unit developed & busy bins for all units
Intergenerational Group Activities including mini carnival games and one to one visits
Implemented the Preceptor Program in partnership with the Rekai Center and St. Lawrence College
The Environmental Service Department received an award for Excellence from the Ontario Housekeeping Association
Implemented technology in wound care tracking and management
Onboarded an additional 6 International Nurses, for a total of 12
Hired an in house Nurse Practioner
Resident Council representative attended the “Walk with me conference” in Ottawa with the CEO
Family Council met every 2 months with guest speakers and presentations on end of life planning and MAID
Maxville Manor wishes to thank the many dedicated volunteers who enable this organization to deliver both community and residential programs to our citizens. Estimated to be over 20,000 volunteer hours each year; an equivalent of $ 344,000. ($17.20 minimum wage/hr)
Joan Siwik received recognition for 50 years of volunteer services with Maxville Manor. Joan has also been nominated and received recognition for the Ontario Volunteer Service Award for her exemplary community services

Foundation

The Maxville Manor Foundation had an exciting and impactful year, marked by the launch of our ambitious $11 million fundraising campaign. To support this goal, we hosted a variety of incredible events that brought our community together, like the Euchre Tournament, Trivia Night in partnership with the Glengarry Museum, Ottawa Race Weekend, Catch the Ace, our 50/50 draws, Maxville Manor Friends Who Care, and many more. We’re incredibly grateful to everyone who participated, volunteered, or donated. Your support made these events a true success, and we truly couldn’t do it without you.

Looking Ahead

Looking ahead, Maxville Manor is focused on building a future that meets the evolving needs of residents, families, and the broader community.

Over the next few years, the Manor aims to expand its capacity , enhance services, and deepen its commitment to person-centered care. Planning is underway to ensure that every investment whether in staffing, programs, or physical spaces, supports a safe, vibrant, and empowering environment for our residents.

With continued support from the Foundation, community, and government, Maxville Manor is poised to remain a leader in long-term care, grounded in its values of respect, accountability and compassion.

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